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The new Preferred Payment Method program at All Slots Casino initiates instant and meaningful communication with players from within the casino software the moment they experience a purchase rejection. If a purchase fails, the system notifies the player of the reason for the rejection, and identifies the player’s location to recommend an alternative payment method available in his or her country.
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The Preferred Payment Method’s main call to action is to ‘chat now’, encouraging the player to launch a chat session with a trained Personal Communication Manager agent who will guide the player through a successful purchase with the right purchase method for him.
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